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Frequently Asked Questions

Q: Can I set a time to pick up my order?

A: We don't take pre-scheduled orders. If you are ordering during the day you can expect your quote time to be 10-30 minutes for your order. If you are ordering at night quote times can range from 20 minutes to an hour and a half.

Q: Do you offer delivery?

A: We do! Delivery is available through online ordering only. You can order through our website during all business hours.

Q: How does pick-up work with regards to Covid-19?

A: In order to ensure the safety of our staff and guests we are not allowing any guests into the restaurant. When you arrive for your order, please meet us at the front door. We'll ask you for the name on your order and run inside to grab it for you. If you have not yet paid we will also run your credit card inside and come back with a receipt to sign.

Q: What forms of payment do you accept?

A: For the safety of our staff we strongly encourage our guests to avoid paying with cash. We accept all major credit cards and will be happy to take your card information over the phone to avoid any additional contact.

Q: Can I use my gift card for a to-go order?

A: Yes, you can! However, we are only able to process gift cards over the phone.

Q: Your website isn't letting me place an order and it is during your business hours?

A: Due to the large influx of to-go orders, we may have to temporarily stop taking orders to allow our kitchen time to catch up. These blackout periods are most common during the dinner hour and on weekend nights. Please check back soon because we will turn ordering back on as soon as the kitchen is ready to take orders again!

Q: I can't get through on the phone.

A: During our dinner hours you may have trouble getting through on the phone due to high demand. We strongly encourage you to place your order through our online system to avoid having to call back. If you need to speak to a staff member please try calling again, we are working as fast as we can to get to your phone call. Thank you for your patience.

Q: Can I get my chicken half Tennessee Hot and half Southern fried?

A: Unfortunately, we do not offer multiple styles on individual items.

Q: Can I get Tennessee Hot on the side?

A: Our Tennessee Hot is a hot oil that we unfortunately can not offer on the side since it melts our to-go containers.

Q: How big are your sides?

A: Our sides are made for 1 to 2 people and are great for sharing!

Q: How big is your delivery area?

Generally, our delivery area for each restaurant is:

Minneapolis Delivery Revival Saint Paul Delivery